The importance of setting up your eBTax solution correctly first time
If you don’t use the correct solution right first time then you are going to create a lot of issues later on.
A recent client of mine had a heavily customised eBTax solution which was heavily intertwined with the rest of the ERP setup. The problem is that the original tax solution was poorly designed in the first place and where eBTax functionality existed to handle most of the client’s requirements, it was not used and so customisations were used instead to drive the tax. Now we are faced with the task of correcting the eBTax solution to a fully automated one but we have to take the approach like peeling back the layers of an onion as we don’t know how deep the customisations go and whether removing the customisation effects other functionality.